What our guests are saying
a selection from Trip Advisor and booking.com
“Just Like Home”
5 of 5 stars Tripadvisor
We thoroughly enjoyed our visit to New Zealand and Malfroy was the best. We stayed in the family suite and it was "just like home." Loved the atmosphere and the mineral pool spa and splash pool. Close to shops and grocery. Our host Ron was great in offering information and advice on what to see and do.
“Shhhh!!! Don't tell too many people about this place.”
5 of 5 stars Tripadvisor
Don't tell too many people about the Malfroy because then we may not be able book a motel there the next time we are in Rotorua. Always our first choice and would be disappointed if it was booked out and we could not get in. Always spotless and very comfortable. Love being able to use the mineral pool any time of the day or night and then being able to cool down in the small pool. Will be back the next time we are in Rotorua.
Urenui, New Zealand
“Perfect for three” - I searched many accommodations in Rotorua NZ to find economical lodging for three ladies (i.e. 3beds) and selected the Malfroy Lodge. Correspondance prior to arrival by email gave me the confidence needed to wait booking trips until our host talked to us. Sure enough he recommended Uncle Tim from Taylor's tours and we received the kind of personal touring in two days we wanted. All utensils, pans, and appliances were in kitchen, gardens were beautiful and lodge convenient to attractions in town."
“Perfect stay - We stayed 2 nights in the largest unit. We had a great time and Ron the manager was a brilliant host. Our 10 yr old son had a great time doing "treasure hunt" around the grounds of the motor inn. The thermal pool was great."
“Great place to stay” - Second time we have stayed at the Malfroy. Very clean and tidy and obliging hosts booked dinner for us at a local restaurant. Really enjoy the mineral pool and always make the most of it while we are there. Will definitely return if we are ever back in Rotorua."
“Friendly ,great value accommodation” - My wife and stayed at Malfroy Motor 2 nights during the last week of Sept. Upon arrival we were greeted by the owner Ron who took time to get to know us and figure out what we wanted to see and do during our time in Rotorua. His recommendations for Dining and Entertainment were just what we were looking for. We found our room to be clean and well appointed. I had suffered a Shoulder injury a week earlier and found the mineral and plunge pools that were 20 steps from our backdoor to be just what I needed. The grounds were clean and neat."
“It is a gift for my family trip” - I went to Malfroy Motor between 29 Sep to 2 Oct and lived in house 8. Then I found my choice is how correct! As my parents came from China that day, so we arrive late with tired mind. But we were so surprised by the warm room and suitable light obviously someone prepared for that. And room is very clean, including table, beds, and toilets."
“Proof that the personal touch makes all the difference! - We chose this hotel because of the TripAdvisor reviews and were really glad we did. While the accommodation is not as large or grandiose as some 5 star hotels we stayed at in other cities, the friendliness and advice of the hands-on owners added such a welcome perspective to our stay that this became one of the nicest experiences of our trip through New Zealand."
Cape Town, South Africa
“Wonderful Rotorua Motor Lodge! - Ron & Mairi provided exceptional service, even coming to the airport to pick us up! They had excellent suggestions for restaurants and activies, and listened to our interests and referred an excellent tour guide. Loved the hot pools too. Would absolutely stay again!"
San Fransisco, USA
“Great hospitality - had bought my mother across to NZ for some relaxing therapeutic treatments in the thermal pools of Rotorua. I managed to find this accommodation online (The Malfroy motor lodge) that advertised the 'on premises mineral pools'. Little did I know what a gem i had found.
“Central, helpful & friendly - We stayed 2 nights in the family unit and it was great. Ron bends over backwards to help where he can and Mairi was so helpful with the tours & attractions too."
“Really great - Spotless 2 bedroom apartment with all the conveniences. Wonderful thermal pool. This was the perfect place from which to explore Rotorua.
Fort Worth, USA
“Wonderful stay” - We stayed here for four nights in late June and had a great experience. The rooms are perfectly clean and comfortable. We had some ideas of what we wanted to do in Rotorua but nothing really planned so everyday we stopped by the office for some advice from Ron and Mairi. Their advice was extremely helpful and they were lovely to chat to."
“Great comfortable stay, thank you :) - Cute small motel run by lovely friendly owners. We enjoyed the pools and were very thankful for the jumper leads and assistance to help us get our flat battery started! Thanks for everything!"
"Great place to stay - well renovated, well positioned in Rotorua off the main traffic route but close to shopping and restaurants. Great pool complex.
“Class act - There are lots and lots and lots of places to stay in Rotorua. We used Tripadvisor in our selection and have to say everything lived up to the billing."
“Absolutely Superb! - Possibly the best motel I've ever stayed in, and certainly the best of my recent trip to New Zealand. Ron and Mairi were very friendly, helpful and welcoming, and showed a genuine interest in their guests and a pride in providing a good quality service."
“Perfect for our needs. Outstanding hosts - Unfortunately our stay was for one night only as we were enroute to Auckland. If we had had more time in Rotorua we would have stayed at Malfroy Motor Lodge longer. It was perfect for our needs. "
“Lovely friendly place to stay - We stayed here for 2 nights after it was recommended to us by other members of the family that had stayed there. We were not disappointed. The Hotel is run by Ron and his wife Marie, they were more than helpful."
“Better than last visit! (which was superb) - We returned after a year to find Malfroy Motor Lodge even better value than before. As always, spotlessly clean rooms. Hot pools and common areas in excellent order. Beautiful gardens. Welcoming & helpful hosts. Hard to imagine a better run accommodation service in Rotorua."
“Gold star hosts - We stayed for only two nights in this very pleasant and well run motel, having arrived with nothing organised for our time in Rotorua, but thanks to Ron's helpful advice and dedication to guests' requirements, every minute of it was packed with total enjoyment.:
“THE GEM OF ROTORUA - We picked Malfroy Motor Lodge based on the recommendation from the Tripadvisor and indeed we weren't disappointed. Ron was the perfect host."
"The place was spotless and the gardens we really beautiful and very well cared for - Marie and Ron were great and had lots of local knowledge and gave us great advice about trips etc. they were very friendly and made us feel very welcome.We would highly recommend it to anyone wanting a nice clean friendly place to stay in Rotorua."
Laurence Quilty, Dublin
"The owners could not of been more helpful and sympathic - always willing to offer advice and recommendations - whether places to go, places to eat or anything else. We cannot recommend them highly enough. Also excellent location and value for money, great patio and pools. Don’t miss!"
“The best in New Zealand! - This was the most warm and friendly place we have stayed in in NZ. The hosts are very helpful and friendly, the rooms are very well equipped and clean with a calm, breazy atmosphere.”
“Great Place to Stay - Coming from Australia for a holiday in NZ I used the internet to find places to stay and happened to choose the Malfroy Lodge which seemed to give good value for money. In actual fact it was better than I expected with a good size unit for the family, handy location and excellent service from Ron and Mairi.”
“I cannot speak highly enough of the Malfroy Motor Lodge - I had a wonderful experience staying here. Ron and Maire were so delightful and informative - I felt like I had a personal concierge team. The room met all of my expectations, including a beautifully equipped kitchenette, tv, etc."